Not happy and fully satisfied? At Feed Beauty we strive to exceed your expectations with our products and service. This means you can return your purchase for up to fourteen (14) days from the date your purchase is delivered to your door!
Please make sure what you returns be in their original, unopened box or packaging.
WHAT TO DO TO RETURN AN ORDER:
- Go to Order History tab in My Account and copy the order number of the order you would like to return.
- Email firstname.lastname@example.org with the subject line “Returns Request.” In the body of the email, you must provide the applicable order number, the specific item or items you would like to return and also include the reason for the return.
- Within three (3) business days, a Feed Beauty customer support agent will provide you with return instructions, and a prepaid return label via email, if necessary.
- Drop your return off at any Canada Post drop-off location, or schedule a pick up through Canada Post, as needed. Yes it is that easy!
Once your return is received and processed, you will receive a full refund within seven (7) business days along with an email confirmation.
Please note that purchases made with a Promo Code or pursuant to a Promotion are final and are not eligible for return, unless the reason for the return request is for errors or inaccuracies in the order made by Feed Beauty. We do not accept returns for products that are used or expired. Other limited restrictions may apply to returns – for more information, see our terms and conditions.
If you have any questions or concerns, please contact us at